Refund & Return Policy
Simplified returns for a stress-free experience.
1. The 30-Day Happiness Guarantee
You have 30 calendar days from the date of delivery to return an item. To be eligible for a full refund, the item must be unused, in its original unopened packaging, and complete with all original tags.
Our Simple 4-Step Process
Email with your order #.
Receive your RMA # and return instructions.
Send the item back using a trackable service.
Get your money back in 5-10 business days.
2. Damaged or Defective Items
If your spark arrived broken, we will cover 100% of the return shipping and provide a replacement or full refund immediately. Please notify us within 48 hours of delivery with photos of the damage.
3. Non-Returnable Items
Certain items cannot be returned for hygiene or safety reasons:
- Personalized or custom-made items.
- Opened beauty and skincare products.
- Items marked as “Final Sale” or “Clearance”.
- Gift cards and digital downloads.
4. Refund Processing
Once we receive and inspect your return, we will notify you of the approval status. Approved refunds will be applied to your original payment method within 10 business days.
5. Contact Us
If you have any questions on how to return your item, contact us at .